Legal
Privacy Policy
How Mavenix handles information when you visit this site or reach out about our services.
Mavenix (“we”, “us”) provides Amazon account management and PPC services. This policy explains what information we collect, why we use it, and the choices you have.
1. Who this applies to
This policy covers visitors to mavenix.co and people who contact us by email or through the contact form on this website.
2. Information we collect
Information you send us
When you contact us, you may provide:
- Name and work email address
- Company name
- Amazon storefront or listing URLs
- Marketplace and approximate ad spend
- Any details you include in your message
The contact form on this site opens your email application with those details. We receive that information only when you send the email. We do not store form submissions on this website’s servers.
Information collected automatically
Like most websites, our hosting and reverse-proxy infrastructure may log standard technical data such as IP address, browser type, date/time, and pages requested. These logs are used for security, debugging, and reliability — not for advertising profiles.
3. How we use information
We use contact details and the content of your messages to:
- Reply to inquiries and assess fit for our services
- Provide Amazon account management and PPC work if we engage
- Maintain business records and meet legal obligations
- Improve the reliability and security of this website
We do not sell your personal information.
4. Seller Central and account access
If we work together, you may grant a named user access to Seller Central or Advertising Console. Credentials and account data are handled under our engagement terms, used only to deliver the agreed services, and must never include sharing the primary account owner password.
5. Sharing
We may share information with:
- Service providers who help us operate email, hosting, or professional tools (under appropriate confidentiality)
- Authorities when required by law
- Professional advisors (legal, accounting) where needed
We do not share your Amazon account credentials with third parties for marketing.
6. Retention
Inquiry emails are kept as long as needed to respond and for reasonable business record-keeping. If we become your service provider, retention follows the engagement agreement and applicable law.
7. Security
We use HTTPS on this site and limit access to business communications. No method of transmission or storage is perfectly secure; please do not send passwords or sensitive credentials by email.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, or to object to certain processing. To make a request, email hello@mavenix.co.
9. International visitors
This site may be hosted and accessed from different countries. By contacting us, you understand that your information may be processed in the country where we or our providers operate.
10. Children
Our services are for businesses. We do not knowingly collect personal information from children.
11. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.
12. Contact
Questions about privacy: hello@mavenix.co or visit our Contact page.