Legal
Terms of Service
The terms that govern use of this website and how paid engagements with Mavenix typically work.
By using mavenix.co or engaging Mavenix for services, you agree to these Terms of Service. If you do not agree, please do not use the site or our services.
1. Who we are
Mavenix provides Amazon account management, sponsored ads / PPC, and related consulting for sellers and brands. Contact: hello@mavenix.co.
2. Website use
You may browse this site for lawful purposes. You agree not to attempt to disrupt the site, scrape it aggressively, or use it to send spam or abusive communications.
Content on this site (copy, design, branding) is owned by Mavenix or its licensors. You may not copy it for commercial use without permission.
3. No guarantee from public information
Anything on this website is general information about our services. It is not a performance guarantee, financial advice, or a promise of specific ACOS, revenue, or ranking outcomes. Amazon’s marketplace changes constantly; results depend on your catalog, inventory, creative, competition, and decisions you make.
4. Inquiries and fit checks
When you contact us, you represent that the information you provide is accurate to the best of your knowledge. A reply or fit check is not an engagement until both sides agree in writing (email is fine) on scope, fees, and start date.
5. Service engagements
Paid work is governed by the proposal, statement of work, or email confirmation we send you. In general:
- Engagements are month-to-month unless otherwise agreed
- You remain the Amazon account owner and are responsible for Seller Central policies, product compliance, and tax/legal obligations
- You will grant a named user (not the primary password) for the access needed to do the work
- Fees are due as stated in the engagement confirmation; late payment may pause work
- Either party may end the engagement as described in that confirmation
6. Your responsibilities
You agree to provide timely feedback on decisions that require your approval, keep inventory and listing content accurate, and not ask us to take actions that violate Amazon’s policies or applicable law.
7. Confidentiality
We treat non-public business information you share (margins, strategy, Seller Central data) as confidential and use it only to deliver the services, except where disclosure is required by law or already public.
8. Limitation of liability
To the fullest extent permitted by law, Mavenix is not liable for indirect, incidental, or consequential damages (including lost profits, lost sales, or account suspension by Amazon) arising from use of this site or our services. Our total liability for any claim related to an engagement will not exceed the fees you paid us for the two months preceding the claim, unless a signed agreement says otherwise.
9. Indemnity
You agree to indemnify Mavenix against claims arising from your products, listings, advertising claims, or violations of Amazon’s or other third-party policies, except to the extent caused by our willful misconduct.
10. Third-party platforms
Amazon and other platforms are independent of Mavenix. Their terms, fees, and policy enforcement are outside our control. We are not affiliated with or endorsed by Amazon.
11. Changes
We may update these terms. The “Last updated” date will change when we do. Material changes to an active paid engagement will be communicated to you directly.
12. Contact
Questions: hello@mavenix.co · Contact page